Refund Policy

Last updated August 4, 2026

This policy applies to purchases of UnfoldIT, a service of The House of Tatum LLC. Building, editing, and previewing an invitation is free — you only pay when you publish and share.

One-time event purchase ($39)

You can request a full refund within 14 days from purchase. Because this product is tied to a specific event date, for purchases made within 14 days of the event, refunds are available until the event begins.

Example: if you purchase 5 days before your event, your refund window runs until your event begins rather than the full 14 days. If you purchase 60 days before your event, your refund window is the standard 14 days from purchase.

Pro Planner subscription ($79/month)

We offer a 14-day money-back guarantee on your first subscription payment. Request a refund within 14 days of your first charge and we will refund it in full.

After the first 14 days, the subscription is cancel-anytime. Cancelling stops future billing, and your access continues through the end of the period you have already paid for. We do not provide partial or prorated refunds for a billing cycle already paid.

How to request a refund

Payments are processed by Stripe on our behalf. To request a refund, email us at support@unfoldit.app and we will help. Refunds are returned to your original payment method; your bank may take a few business days to post it.

Questions

Email support@unfoldit.app — we read everything.